Customer Service

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  • Colour swatch for personalised neckers

    1. Products
    2. Scarves/Neckers

    Please note this is a scanned image and may not be a 100% reflection of the exact shade, as these can vary depending on what device you are looking from. If you would like further clarity please co...

    • Customer Service
    • Updated
    • 3 followers
    • 0 comments
    • 0 votes

  • Air/Sea Scouts Uniform Measurements

    1. Products
    2. Uniform

    Please find attached actual garment measurements for our Sea Scout Blouse / Shirt and our New Stretch Sea/Air Scout Blouse and Shirt.  Measurements are in CM, and include wearing ease, to help you ...

    • Customer Service
    • Updated
    • 1 follower
    • 0 comments
    • -2 votes

  • Cubs Uniform Measurements

    1. Products
    2. Uniform

    Please find attached actual garment measurements for our Cub Sweatshirts & Polo-T-Shirts. Measurements are in CM, and include wearing ease, to help you make a more informed choice; please note, mea...

    • Customer Service
    • Updated
    • 2 followers
    • 0 comments
    • 2 votes

  • Beaver Uniform Measurements

    1. Products
    2. Uniform

    Please find attached actual garment measurements for our Beaver Sweatshirts & Polo-T-Shirts. Measurements are in CM, and include wearing ease, to help you make a more informed choice; please note, ...

    • Customer Service
    • Updated
    • 2 followers
    • 0 comments
    • 1 vote

  • Squirrels Uniform Measurements

    1. Products
    2. Uniform

    Please find attached actual garment measurements for our Squirrel Sweatshirts & Polo-T-Shirts. Measurements are in CM, and include wearing ease, to help you make a more informed choice; please note...

    • Customer Service
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Leader/Network Uniform Measurements

    1. Products
    2. Uniform

    Please find actual garment measurements for our Adult/ Network Shirts and Blouses and our New Stretch Adult/ Network Shirts and Blouses. Measurements are in CM, and include wearing ease, to help yo...

    • Customer Service
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Why Is My Order On Hold?

    1. Your order
    2. Delivery

    There are a number of reasons why your order may have been placed on hold. Most commonly if you have placed your first order for Award items, such as badges, this will go on hold to confirm...

    • Customer Service
    • Updated
    • 2 followers
    • 0 comments
    • 2 votes

  • Group Clothing: Font Sizes

    1. Products
    2. Group personalisation

    The width of personalised text varies depending on how many letters are in the row. e.g. 13 characters is approx. 7cm wide on the front print or 23cm wide on the back print. Front: Personalised tex...

    • Customer Service
    • Updated
    • 1 follower
    • 0 comments
    • -1 votes

  • Overseas Delivery Charges

    1. Your order
    2. Delivery

    Europe and EFTA countries (and Switzerland) Delivery Charges All other orders to Europe and EFTA countries and Switzerland will have a £12.00 shipping charge. USA, Canada and Mexico Delivery Charge...

    • Customer Service
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Next Day Delivery Timeframe

    1. Your order
    2. Delivery

    Next Day Delivery: Orders placed before 1pm (Monday - Thursday) can be delivered the next working day for £6.99. Orders placed after 1pm will arrive in two working days. A signature may be require...

    • Customer Service
    • Updated
    • 1 follower
    • 0 comments
    • 1 vote